Terms and Conditions
These Terms and Conditions describe the rules that apply when you use our site and services. They set out the relationship between us and our users, and explain your obligations when you register, deposit, play or withdraw. We expect you to read these terms carefully before creating an account or placing wagers. By registering and using the platform you agree to comply with these terms and any additional rules that apply to specific promotions or features.
Account responsibilities
You are responsible for keeping your account details secure and for all activity on your account. You must provide accurate personal information and update it promptly if it changes. We may require identity or payment verification and you agree to provide documents on request. If we suspect unauthorised access, fraud or misuse we may suspend or close the account and withhold funds while we investigate.
Verification and security
We may perform identity checks and transaction reviews to comply with our safety and payment procedures. Verification can include ID documents, proof of address and proof of payment ownership. You must not share login details and you should contact us immediately if you suspect account compromise.
Account limits and closures
We may apply deposit, stake and withdrawal limits to individual accounts. You can request limit changes through your account settings; reductions will take effect promptly. We may suspend or close accounts for suspected abuse, multiple accounts, or breaches of these terms.
Eligibility requirements
To use our services you must be of legal age to gamble in your place of residence and have legal capacity to enter into these terms. We do not permit accounts held for or on behalf of third parties. If you are located where online gambling is prohibited you must not register or play.
Acceptable platform use
You must not use the platform for fraudulent, criminal or abusive purposes. Prohibited conduct includes attempting to manipulate outcomes, exploiting technical faults, or using automated bots. If you exploit a software error or feature you must notify us immediately; continued abuse may result in suspension and forfeiture of winnings.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that apply in addition to these terms. Bonus offers may include wagering requirements, game restrictions, maximum bet limits and cash-out caps. Only one promotion may be active per account unless stated otherwise. We reserve the right to refuse or reclaim promotional funds in cases of abuse or multi-accounting.
Deposits and withdrawals
Deposit and withdrawal methods, minimums and processing times vary by payment provider. Withdrawals may be subject to verification checks and may be delayed until verification is complete. We may require withdrawals to be returned to the original payment method for a portion of the amount. You are responsible for any payment fees charged by third parties.
Dispute resolution
If you have a complaint you should contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If we cannot reach agreement you may escalate the matter through the independent dispute mechanism referenced in our support materials.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be notified to account holders or posted on the site. Continued use of your account after notification constitutes acceptance of the new terms. We will always apply changes in a fair and transparent manner.